Terms and Conditions

Last Updated: 31.08.2026

Welcome to Zyraa BD (the “Website”), operated by Zyraa BD (“we,” “our,” or “us”). By accessing or using our website, placing an order, or purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or services.

If you do not agree with any part of these Terms and Conditions, please do not use our website or services.

Definitions

  • Customer/User/You: Any individual visiting, using, or purchasing products from Zyraa BD.
  • Products: All products offered for sale through Zyraa BD, including slides, watches, wallets, belts, leather shoes, gadgets, and other accessories.
  • Website: https://zyraabd.com/ and any related pages, services, or subdomains operated by Zyraa BD.
  • Order: A purchase request placed by a customer through our website or other authorized sales channels.

Eligibility

You must provide accurate and valid information when placing an order with Zyraa BD.

By using our website and placing an order, you confirm that the information provided by you is accurate and complete.

Account Registration

  • Certain features or services may require you to create an account.
  • You are responsible for maintaining the confidentiality of your account information and password.
  • You are responsible for all activities carried out through your account.
  • Zyraa BD reserves the right to suspend or terminate any account involved in fraudulent, abusive, or unlawful activities.

Product Information

Zyraa BD makes reasonable efforts to ensure that product descriptions, images, specifications, colors, sizes, and prices displayed on the website are accurate.

However, slight variations may occur due to:

  • Differences in screen/display settings
  • Lighting and photography conditions
  • Manufacturing or material variations
  • Product batches
  • Packaging changes

We reserve the right to correct errors, update product information, or modify product specifications and prices without prior notice.

Pricing and Payment

  • All prices displayed on the website are in Bangladeshi Taka (BDT) unless otherwise stated.
  • Applicable delivery charges may be added to the product price.
  • We may offer Cash on Delivery (COD) and/or online payment options depending on product and location.
  • Zyraa BD reserves the right to change prices, offers, discounts, or promotional campaigns at any time.
  • An order may be cancelled if payment cannot be verified, fraudulent activity is suspected, or an incorrect price was displayed due to a technical or human error.

Order Confirmation and Cancellation

After placing an order, you may receive an order confirmation through email, phone, SMS, or other available communication methods.

An order is considered confirmed after Zyraa BD verifies the order details.

Zyraa BD reserves the right to cancel or refuse an order due to:

  • Product unavailability
  • Incorrect product or pricing information
  • Incorrect customer information
  • Suspicious or fraudulent activity
  • Delivery-related limitations
  • Technical errors
  • Other circumstances beyond our reasonable control

Customers may request cancellation before the order is dispatched by contacting Zyraa BD customer support.

Once an order has been dispatched, cancellation may no longer be possible.

Delivery Policy

  • Zyraa BD provides delivery services across Bangladesh, subject to delivery availability.
  • Delivery charges may vary depending on the delivery location, product type, order value, or applicable promotional offer.
  • Estimated delivery times are approximate and may vary due to location, weather, holidays, courier delays, or other circumstances beyond our control.
  • Customers must provide a complete and accurate name, phone number, and delivery address.
  • Zyraa BD will not be responsible for delivery failures or delays caused by incorrect or incomplete information provided by the customer.
  • Customers may be contacted by our team or delivery partner to confirm order and delivery information.

Return and Exchange Policy

We aim to deliver products in good condition and as described on our website.

Returns or exchanges may be accepted in cases such as:

  • Wrong product delivered
  • Damaged product received
  • Defective product
  • Product significantly different from the confirmed order

Customers must contact Zyraa BD within 24 hours of receiving the product to report an eligible issue.

Customers may be required to provide photographs or videos of the product and packaging for verification.

Products may not be eligible for return or exchange if:

  • The product has been used, washed, damaged, or altered by the customer.
  • The product is damaged due to improper handling after delivery.
  • The customer ordered the wrong size, color, or variation, unless otherwise approved by Zyraa BD.
  • The product is returned without prior approval.
  • The return request is made after the applicable return period.

Approved returns or exchanges will be processed after verification by Zyraa BD.

For more details, please refer to our Return & Refund Policy.

Refund Policy

If a refund is approved, the refund amount and method will depend on the nature of the order and the payment method used.

For prepaid orders, approved refunds may be processed through the original payment method or another appropriate method agreed upon by Zyraa BD.

Refund processing time may vary depending on the payment provider or financial institution.

Delivery charges may be non-refundable unless the return is caused by an error on the part of Zyraa BD.

Use of Website

You agree to use the Zyraa BD website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our website, servers, or systems.
  • Introduce viruses, malware, or other harmful technologies.
  • Attempt to interfere with the normal operation of the website.
  • Copy, reproduce, modify, or distribute our website content without permission.
  • Use our website or brand identity in a way that may mislead customers.

Zyraa BD reserves the right to restrict or terminate access to the website where misuse or unauthorized activity is detected.

Privacy Policy

Zyraa BD respects your privacy and takes reasonable measures to protect the personal information provided by customers.

Personal information may be collected and processed for purposes including:

  • Processing and delivering orders
  • Contacting customers regarding orders
  • Providing customer support
  • Processing payments
  • Improving our products and services
  • Sending promotional communications where applicable

Please review our Privacy Policy for detailed information about how we collect, use, and protect your information.

Limitation of Liability

Zyraa BD will make reasonable efforts to ensure that our website and services remain accurate, secure, and available.

However, we shall not be liable for indirect, incidental, special, or consequential losses resulting from the use of, or inability to use, our website or products, except where liability cannot legally be excluded.

Our liability relating to a particular product or order shall, to the extent permitted by applicable law, not exceed the amount paid for that product or order.

Intellectual Property

All content available on the Zyraa BD website, including but not limited to:

  • Zyraa BD logo and branding
  • Brand names
  • Product images
  • Product descriptions
  • Graphics
  • Website design
  • Text and other original materials

is owned by or licensed to Zyraa BD and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or commercially used without prior written permission from Zyraa BD.

Force Majeure

Zyraa BD shall not be held responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, extreme weather, transportation disruptions, strikes, government restrictions, technical failures, internet or network disruptions, or other unforeseen events.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the People’s Republic of Bangladesh.

Any dispute arising in connection with these Terms and Conditions shall be subject to the applicable courts and legal jurisdiction of Bangladesh.

Changes to These Terms

Zyraa BD reserves the right to modify, update, or revise these Terms and Conditions at any time.

Any changes will become effective when the updated version is published on the website.

Your continued use of the website after any changes are posted constitutes acceptance of the updated Terms and Conditions.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact us:

Zyraa BD

📧 Email: zyraabd@gmail.com
📞 Phone: 01915-042150
🌐 Website: https://zyraabd.com/